Effective Date: November 2023

Introduction

Welcome to Elite Stable Signs ("we," "our," or "us"). At Elite Stable Signs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or purchase stable signs through our online store.

By using our website and services, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read this Privacy Policy and contact us if you have any questions or concerns regarding your personal information.

Information We Collect

Personal Information

When you visit our website and place an order for stable signs, we may collect the following types of personal information:

1. Contact Information: This includes your name, email address, shipping address, and phone number.

2. Payment Information: We collect payment details, such as credit card information or other payment methods, necessary to process your orders.

3. Horse Information: In order to create customized stable signs, we may collect information about your horse, including its name, breed, and other relevant details.

Usage Information

We may collect information about your interactions with our website, including but not limited to, your IP address, browser type, device information, pages visited, and the date and time of your visits. We use this information to improve our website's functionality and your overall experience.

How We Use Your Information

We may use your personal information for the following purposes:

1. Order Processing: To fulfill your orders for stable signs, including processing payments, shipping, and providing customer support.

2. Personalisation: To personalise your stable sign designs based on the horse information you provide.

3. Communication: To communicate with you regarding your orders, updates, promotions, and other relevant information.

4. Analytics: To analyze and improve our website's performance, functionality, and user experience.

5. Legal Compliance: To comply with legal obligations, respond to legal requests, or protect our rights and interests.

Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

1. Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing orders, and providing customer support.

2. Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes.

Your Choices and Rights

You have the following rights regarding your personal information:

1. Access and Correction: You can access and correct your personal information by logging into your account on our website.

2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails.

Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us using our contact page.